Privacy Policy for A-OK Heating & Cooling
Effective Date: 02/07/2025
Last Updated: 02/07/2025
Introduction
Welcome to A-OK Heating & Cooling. Your privacy is important to us, and we are committed to protecting any personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or communicate with us.
Information We Collect
We may collect the following types of personal and non-personal information from our customers and website visitors:
Personal Information:
Name
Email address
Phone number
Mailing address
Payment details (if applicable for financing or service payments)
HVAC service requests and preferences
Non-Personal Information:
IP address
Browser type
Device information
Website usage data (pages visited, time spent, etc.)
How We Use Your Information
We use the information we collect to:
Provide and manage our HVAC services, including installations, repairs, and maintenance.
Respond to customer inquiries and service requests.
Process payments and financing applications.
Improve our website, services, and customer experience.
Send promotional offers, updates, and newsletters (only if you opt-in).
Comply with legal and regulatory requirements.
How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable security measures, including encryption and secure storage, to protect against unauthorized access, misuse, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure, and we encourage you to take precautions when sharing personal information online.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your information with third-party partners who assist us in providing HVAC services, such as financing companies, payment processors, and technicians.
Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect our business interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us analyze website traffic, personalize content, and remember user preferences. You can adjust your browser settings to disable cookies, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites, including financing providers, manufacturers, and service partners. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.
Your Choices and Rights
You have the right to:
Access, update, or correct your personal information.
Opt-out of receiving marketing emails by clicking the "unsubscribe" link.
Request the deletion of your personal data, subject to legal requirements.
Disable cookies through browser settings.
To exercise these rights, please contact us at:
Phone: 256-766-0715
Email: cmokelley@gmail.com
Address: 4350 AL-157, Florence, AL 35633
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us using the information above.
Thank you for choosing A-OK Heating & Cooling – Your trusted HVAC experts in Florence, AL!
